This event sponsored by
Do you wish there were objective criteria for assessing your current or prospective translation providers? With so many agencies vying for your business, wouldn't it be nice if you had a checklist you could use for your RFP process or annual vendor reviews? Well, there is help: European standard EN 15038:2006, "Translation Services - Service Requirements." Forget the dry title. This is exciting news to those in the life sciences industry, where metrics and standards are vital. The European Committee for Standardization has done the hard work of creating a way for companies to objectively rate their translation providers.
EN 15038 provides guidance on such topics as human resources, linguist competency, technical resources, project management, client relationships and quality management. In short, it covers all the important areas that will determine the level of service and quality you can expect from your translation provider.
This audio conference covers:
- The key points in the standard
- How EN 15038:2006 can be used as an assessment tool for translation providers
- Suggestions for how the standard can be turned into a useful assessment tool
- Effective questions that you can ask your current or prospective translation providers
About the speaker:
Jason Heaton is a ten-year veteran of the localization and life sciences industry. Having come up through the ranks as a Technical Writer, Jason has worked for a large medical device manufacturer in their Technical Communications and Regulatory Affairs departments. Jason was an Account Manager with ForeignExchange Translations for his first three years with the company and is currently the Marketing Manager. Jason is based in Minneapolis.
Who should attend?
- Technical Communications Manager
- Marketing Communications Manager
- Regulatory Affairs Manager/Director
- Supplier Development
- Purchasing/Procurement
- Vendor Relations
This audio conference is rated General Interest.
This conference is not based on a sales pitch by ForeignExchange Translations, but offers unbiased information on EN 15038:2006 while using any translation agency.
*Please note: Each registration covers one line connected to the audio conference. Attendees dialing from separate locations are required to have separate registrations.